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The UK's Most CompleteDynamics 365 CRM Practice
From CRM 3.0 to AI-powered Dynamics 365 — 20+ years of implementation expertise, six specialist teams, and the entire Microsoft stack under one roof.
from 3.0 to today
teams in-house
stack coverage
cloud & on-premise
Platform Modules
The Complete Dynamics 365 CRM Suite
Dynamics 365 is not one product — it's a constellation of purpose-built applications that share a common data platform. Stallions Solutions holds deep expertise across every module, enabling seamless cross-functional implementations.
Dynamics 365 Sales
End-to-end pipeline management, lead scoring, opportunity tracking, and AI-powered sales insights. Empower your sales teams with contextual intelligence and guided selling to close deals faster.
Sales ExcellenceCustomer Service
Omnichannel case management, knowledge base, SLA management, and agent productivity tools. Deliver consistent, personalised service across every touchpoint with AI-assisted resolution recommendations.
Service ExcellenceCustomer Insights
Unify customer data from every source into a single, real-time profile. Build AI-powered segments, predict churn, measure lifetime value, and activate insights directly within your sales and service flows.
Data & IntelligenceContact Centre
Microsoft's unified contact centre capability within D365 — intelligent routing, real-time transcription, sentiment analysis, agent assist, and supervisor dashboards. Transform your contact centre into a competitive advantage.
OmnichannelField Service
Intelligent work order management, resource scheduling optimisation, connected IoT-triggered service, mobile technician tools, and real-time customer tracking. Keep your field workforce efficient and customers informed.
Field OperationsCustomer Insights – Journeys
Real-time customer journey orchestration, event-triggered marketing, AI content generation, and unified lead management. Build sophisticated multi-channel journeys that respond to customer behaviour in the moment.
MarketingProject Operations
Bridge sales, resourcing, project delivery, and finance in a single platform. Plan projects, track utilisation, manage contracts, and integrate with FinOps for seamless revenue recognition.
Project DeliveryCopilot & Agentic AI
Embedded AI across every module — summarise cases, draft emails, generate call transcripts, automate repetitive tasks, and deploy autonomous AI agents that act on customer signals without human intervention.
AI-PoweredCRM Architecture
Taking Dynamics 365 to the Next Level
Our specialist CRM architecture team goes far beyond vanilla implementations. We design and build the complete digital ecosystem around D365 — leveraging the full breadth of the Power Platform to create solutions that are powerful, elegant, and perfectly fitted to your business.
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Mobile & Tablet Apps (Power Canvas Apps)Purpose-built back-office mobile and tablet applications for field workers, managers, and operational teams. Offline-capable, GPS-aware, and deeply integrated with your D365 CRM data.
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Self-Service Portals (Power Pages)Branded customer and partner portals connected live to D365 CRM. Enable customers to raise cases, track orders, update their own records, and interact with your business 24/7 without agent involvement.
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Field Service OptimisationAdvanced scheduling algorithms, real-time technician tracking, IoT-triggered work orders, and mobile technician apps that keep your field workforce connected and productive.
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D365 Contact Centre CapabilityVoice, chat, email, and social channels unified within D365. AI-powered agent assistance, real-time supervisor monitoring, and automatic case creation — all inside the CRM your agents already use.
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Advanced Reporting (Power BI)Interactive dashboards and operational reports embedded directly within D365 workspaces. From simple KPI scorecards to complex multi-source analytical models — all refreshed in real time.
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AI & Agentic AI FabricEvery capability above sits on Microsoft's AI layer. From Copilot-assisted agents to fully autonomous AI workflows that read customer signals, trigger actions, and update records — all without human intervention.
Specialist Practice Teams
Six Expert Teams. One Unified Outcome.
What truly differentiates Stallions Solutions is the depth and breadth of our specialist teams. Each team is a centre of excellence in its own right — and together, they deliver something no single-discipline partner can: a genuinely complete, fully integrated, AI-ready Dynamics 365 CRM.
CRM Architecture Team
Specialised in designing and delivering sleek, scalable D365 CRM solutions extended with the full Power Platform stack. From PCF controls and model-driven apps to custom Canvas App experiences, our architects ensure your CRM is both powerful and a joy to use.
Enterprise Integration Team
Deep expertise in building truly integrated Dynamics 365 environments that deliver a genuine 360° view of every customer. Using Azure Integration Services, .NET APIs, and middleware, our team connects D365 to any system — cloud or on-premise — that has integration capabilities.
Advanced Data Science Team
Our data science team brings enterprise-grade analytical capability to your CRM ecosystem. We integrate Dynamics 365 with Microsoft Fabric, Databricks, and other major big data platforms — enabling predictive models, advanced segmentation, and AI-powered insights to flow directly into your CRM workflows.
Power Platform Development Team
Dedicated Power Platform engineers who extend Dynamics 365 into every corner of your business. Canvas Apps for mobile workers, Power Automate for process automation, Power Pages for customer portals, and Power BI for advanced analytics — delivered as a cohesive, well-governed platform.
ERP Integration Team
The bridge between your CRM and back-office financials. Our ERP practice seamlessly integrates Dynamics 365 CRM with Dynamics 365 Finance & Operations (FinOps) and Business Central — creating a unified Microsoft ecosystem where customer data and financial data flow in real time.
AI & Copilot Practice
Our dedicated AI team ensures every engagement is AI-ready and future-proof. From Copilot Studio autonomous agents and Azure OpenAI integrations to AI Builder models trained on your customer data — we embed practical, measurable AI at every layer of your Dynamics 365 platform.
LGIntelliware — Built on D365 CRM
for Local Government
LGIntelliware is Stallions Solutions' flagship product — an advanced AI accelerator for the UK Local Government sector, built natively on Dynamics 365 CRM. It brings together years of public sector CRM experience and modern AI capability in a pre-configured, rapidly deployable platform.
- Purpose-built for UK Local Government on Dynamics 365 CRM
- Pre-configured case management, citizen services and housing modules
- AI-powered citizen triage, case routing and resolution suggestions
- Integrated self-service citizen portal via Power Pages
- Out-of-the-box Power BI reporting for public sector KPIs
- Agentic AI for automated case handling and escalation workflows
- Rapid deployment accelerators — go live in weeks, not months
- Covering housing, social care, highways, revenues & benefits and planning
Ready to Transform Your CRM?
Talk to our Dynamics 365 experts today. Take advantage of a free day on-site workshop or join our AI enablement programme to see what a modern, AI-powered D365 CRM looks like in action.
A True 360° Microsoft
Technology House
Stallions Solutions is a one-stop shop for everything Microsoft. When you engage us for Dynamics 365 CRM, you get access to every capability needed to build, extend, integrate and evolve a state-of-the-art, AI-powered CRM — all in-house, all on-demand.
