Microsoft
Power platform
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What is the Power Platform?
Power Platform is a collection of low-code/no-code tools by Microsoft that enables users to create business solutions and automate processes using Power Apps, Power Automate, and Power BI. It empowers individuals and organizations to easily build custom applications and automate workflows without the need for extensive coding knowledge.

The four primary components of Power Platform are:
- Power Virtual Agents are artificially intelligent virtual bots.
- Power BI is a business analytics application.
- Power Apps is a low-code app development platform.
- Power Automate (previously known as Flow) provides process automation.
Power Platform offers around 275 dedicated data connectors to seamlessly connect data, which can be further enriched with AI capabilities. The data is stored in Microsoft Dataverse, formerly known as the Common Data Service, and is available to all Microsoft programs. The centralized storage allows easy access to the data for any application, making data management more efficient.
Power Apps
Power Apps is a no-code/low-code development platform by Microsoft. It offers pre-built templates, data connectors, and an AI Builder to create custom applications with ease. Users can create web and mobile apps that work on various platforms. It helps streamline business processes and improves productivity.

Capabilities – Dynamics 365 Power Platform
From custom application development to workflow automation, Dynamics 365 Power Platform offers a comprehensive set of capabilities that enable businesses to achieve their digital transformation goals and stay ahead of the competition.
Microsoft Power BI Capabilities
Power BI is for business analytics by Microsoft to provide interactive visualizations and business intelligence with simple interface for end users. It let’s you to:
- Collaborate with Microsoft and its third-party cloud services, and on-premise data sources
- Easily control data and create visuals, including charts, dashboards, maps to strategise your data.
- Use natural language processing to query data and get results.
- Easily analyse and make sense of intricate data to enable continual improvement
Microsoft Power Apps Capabilities
Microsoft offers Power Apps as part of Power platform. Power Apps provides the user interface to be able to interact with different data sources. Power apps is low-code platform that does not require any developer skills to configure applications. It allows you to create apps quickly with a ‘point and click’ method. Further, you can:
- Build user-friendly apps quickly and without the need of development knowledge and let you reduce pressure on your IT teams
- Connect with surface data from your business applications, including Dynamics 365 and Office 365 and other third-party apps
- Surface key data into a user-friendly app to cater data entry – meaning users only see the information they need to fulfil specific tasks
Microsoft Power Automate Capabilities
Power Automate (Microsoft Flow) is offered as part of Microsoft Power Platform. It allows to create automated workflows between Microsoft services or other third party applications. which allows to save time on repetitive tasks. It allows you to
- Use pre-built automation templates for common automations (within the Flow Gallery)
- Create you own automations by connecting various applications, such as Outlook, SharePoint Dynamics 365 or non-Microsoft apps like Twitter, Asana, Gmail, MailChimp etc.
- Set up triggers, alerts, automated emails, push notifications and much more – with no coding and in minutes.
- Overall it allows you to save time, reduce human error and streamline your processes.
Power Virtual Agents Capabilities
Power Virtual Agents are chatbots that you can use to engage conversationally with your customers and employees – no coding required. With Power Virtual Agents you can
- Answer common customer queries automatically.
- Free up employees to focus on more involved and higher-value customer enquiries.
- Increase customer satisfaction with faster issue solution.
- Monitor and continuously improve chatbot performance using AI- and data-driven insights presented in an easy-to-read dashboard.