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Microsoft’s latest Power Platform update isn’t one big launch. It’s a wave of smaller, practical improvements across Power Apps, Power Automate, and Power Pages that quietly make the whole platform smarter and easier to work with. In this blog, we’ll walk through the most useful new features, explain what each one actually does, and show […]
Every day, residents interact with councils to obtain permits and licenses or to report issues. The pattern repeats: phone calls, emails, office visits, weeks of waiting, no status visibility. Council employees work hard, but fragmented systems, disconnected software, manual processes, and paper workflows create inefficiencies that erode trust. Staff spend 40% of their time on […]
Most businesses think the expensive option is moving to the cloud. The servers, the migration project, the disruption. So they put it off another year. And another. Here’s the part nobody puts on a slide, staying put isn’t free either. It’s just a bill you’ve stopped noticing because it’s been sitting in your budget for […]
By now you’ve probably heard the pitch a dozen times. Get a chatbot. Pop it on the website, give it some FAQs to chew on, and let it deal with customers day and night. When someone’s selling it to you, it honestly sounds like a clever move, and for the first couple of weeks, you […]
Ask almost any team how their morning starts, and the answer is rarely “selling” or “serving customers.” It’s admin. Records that need updating. Email threads that need chasing. A report someone wants by 10, cobbled together from three different places. One sales manager at a Birmingham consultancy put a number on it for us; her team gives up the first 90 minutes of nearly every day before the real […]
Most charities and not-for-profit organisations in the UK are brilliant at their actual work. It’s the admin that quietly eats them alive the copy-pasting, the chasing, the spreadsheets nobody trusts, and the emails sent at 9pm because there simply weren’t enough hours in the day. Power Automate is changing that. And it’s doing it without […]
Not long ago, building anything with artificial intelligence meant hiring a developer, spending months on a project, and hoping it did what you needed. That reality has changed dramatically and if you’re using Microsoft 365 at work, the tools to build your own AI agents are already sitting in your subscriptions, waiting to be used. Let’s be clear about […]
Across the UK public sector, teams are under pressure. Councils are dealing with growing caseloads. Charities are stretched with limited funding. Schools, colleges, and universities are expected to do more reporting, planning, and admin than ever before. In this environment, time matters. Microsoft Copilot for Microsoft 365 is starting to change how public sector team’s workday today. Not […]
With Copilot Studio and agentic AI in the Power Platform, AI is no longer an add‑on, it’s becoming a built‑in way work gets done. Teams can now rely on intelligent agents that don’t just respond, but actively run processes inside the tools they already use. So, What Exactly is an AI Agent? Think of an […]
The world of enterprise software is undergoing one of the most significant transformations in decades. Businesses across every industry are rethinking how they manage operations, serve customers, and drive growth. At the centre of this revolution is AI powered Dynamics 365, Microsoft’s flagship suite of intelligent business applications that is rapidly redefining what modern ERP and […]
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