AI Agents in Local Government Where to Start and How to Govern Them
A chatbot answers a question. An agent looks up the case, drafts the reply, updates the...
How the Sales Bench Benchmarks Your AI Sales Agents
Every vendor asserts that its AI agent is the best, typically supporting this claim with a...
Meet the Microsoft Sales Development Agent Your AI-Powered SDR
Your team spends its days on work machines that should be researching companies, writing and sending...
Agent Mode Is Now Default in Word and Excel How to Make the Most of It
Open Word tomorrow morning, and you might not notice anything unusual. The Copilot pane is still...
Securing AI Agents with Microsoft Entra ID and Audit Trails
Picture the moment every security team dreads. An AI agent summarising a confidential board deck quietly...
Multi-Model AI in Copilot Why Choice of Model Now Matters
For years, using Microsoft 365 Copilot meant using OpenAI, whether you realised it or not. One...
Building and Publishing AI Agents to Your Own Agent Store
Someone on your finance team builds a brilliant little agent. It reconciles a report in seconds,...
