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Blogs

Read our blogs for insights on Dynamics 365, Power Platform, Azure, Machine Learning, AI, SharePoint and all other Microsoft solutions.

Troubleshooting Common Issues with Office 365 Workflows

Troubleshooting Common Issues with Office 365 Workflows

Like any other technology, Office 365 workflow is not immune to errors and issues. When it doesn’t work as expected, it can cause delays your projects. Errors for data validation, authentication, and permissions can cause frustration and eventually make you lose productivity. As an Office 365 user, it’s important to know how to troubleshoot common […]

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Disadvantages of Microsoft Dynamics

Breaking the Mold: Embracing the Disadvantages of Microsoft Dynamics

When it comes to enterprise resource planning (ERP) and customer relationship management (CRM) software, Microsoft Dynamics is a household name. With its user-friendly interface, customizable features, and seamless integration with other Microsoft products, it’s no wonder that so many businesses have chosen to adopt it. However, with any software comes potential disadvantages, and Microsoft Dynamics […]

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How to automate management cases in Dynamics 365

How to automate management cases in Dynamics 365

When it comes to providing top-notch customer service, effective case management is critical. However, relying on manual processes to manage customer cases can be time-consuming and prone to errors, ultimately leading to inefficiencies and unsatisfied customers. This is where automation comes in. By harnessing the power of Dynamics 365’s automation capabilities, you can optimize your […]

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Dynamics Omnichannel vs Multichannel

Dynamics Omnichannel vs. Multichannel: Which One Is Right for Your Business?

When it comes to customer engagement, businesses have several options to choose from, including multichannel and omnichannel strategies. Both approaches have their advantages and disadvantages, and choosing the right one for your business depends on your specific goals and needs. What is Multichannel? Multichannel refers to a strategy where businesses use multiple channels to communicate […]

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Customising Dynamics 365 to Your Business Needs

Customising Dynamics 365 to Your Business Needs

Are you ready to take your Dynamics 365 customization skills to the next level? Imagine being able to create powerful customizations that interact with Dynamics 365 data in real-time, using the full capabilities of the JavaScript language. With the ability to add custom validation to fields, hide or show fields based on specific conditions, or […]

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Dynamics 365 Reporting Capabilites

Increase Automation and Reporting Capabilities With Dynamics 365

Dynamics 365 provides several options for creating reports, including out-of-the-box reports, custom reports, and third-party reporting tools. Out-of-the-box reports are pre-built reports that come with Dynamics 365 and can be easily accessed through the application. These reports cover a range of business areas, including financials, sales, marketing, and operations. Custom reports, on the other hand, […]

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Dynamics CRM and SharePoint Integration

Dynamics CRM and SharePoint Integration: The Easy Way

Dynamics CRM and SharePoint are two Microsoft products that you can integrate to provide a powerful platform for managing customer data and documents. Depending on your needs, you can integrate these two products in several ways. One common integration scenario is to use SharePoint as a document management system for your CRM records. This Dynamics […]

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Reimbursements on Omnichannel Strategies in Dynamics 365 000

Reimbursements on Omnichannel Strategies in Dynamics 365

In today’s world, customers expect seamless and consistent experiences across all channels when interacting with a business. This is where omnichannel dynamics come into play. With an omnichannel strategy, companies can provide their customers with an exceptional experience, regardless of the channel they choose to engage with. Here are some of the benefits of implementing […]

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